How to Request IT Accessories & Peripherals (Mouse, Keyboard, Monitor and Other Accessories)

Summary

How to request, purchase, and expense home office computer equipment. If you would like to buy accessories and peripherals - including a replacement charger / adapter, keyboard, mouse, trackpad, laptop stand, monitor, headset, ergonomic accessories, or other IT-related items - while working from home (WFH) follow the guidelines below.

Please reference our WFH Guidance document and use this article for additional insight on requests and reimbursement.

Requesting Accessories

All accessory and peripheral purchases are now the responsibility of the individual user.

Zendesk IT is unable to accommodate any peripheral requests, and will not be ordering or shipping peripherals to our teams at this time.

Please partner with your Lead / Manager / Director to discuss purchasing and expensing the equipment appropriate for your role and your WFH needs. You will be reimbursed based on the limitations set in the document linked above, though you do not need to purchase the exact items listed, as availability varies by region.

Ergonomic Accessories

Ergonomic peripherals and approval for ergonomic accommodations is handled in partnership with Workplace Experience (WE). More information is available in the Workplace Experience Global Ergonomics Program article. 

Additional questions can be sent to [e-mail]

Expense Your Accessories

At Zendesk, we use Expensify (available on your Okta page) to expense most things, including IT accessories. You can learn more about Zendesk's Expense policies by following this link to Procurement's Help Center.